Web based technology can be daunting or inaccessible for some people who could benefit from our service so we offer assistance on the phone. If you know anyone who could benefit from our service but can't access our website, they can call us for assistance. This is particularly useful for elderly relatives or people with a disability. We can assist with account set up, recording found items, recoveries and purchasing tags. All they need is a access to a mobile phone and text alerts.

0208 123 6786

This is an answer-phone service.
You'll be asked to leave your details so that we can get back in touch with you.

Please note our telephone accessibility service is reserved for people who are unable to use our online service and using it unnecessarily slows it down for those who need it.