How long can I keep my items tagged?

Indefinitely - as long as our service is operational. We won't charge you anything until your item is lost and recovered. Signing up for an account is free of charge.

How long to do tags last?

If you've purchased any of our product tags such as labels, key rings or bag tags, they are designed to be very resilient to weather and wear. If tags are applied to products correctly, you can expect them to last several years. It is advisable to inspect tags every so often just to check the detail on them is still legible. The last thing you want is to lose an item where a tag has faded and the finder can't read what's on it.

What if I don't lose anything for years?

It can be quite traumatic losing something and we hope you never do. We're here to help you recover an item if you do ever lose it. Your account will remain active for as long as we remain in business and for as long as you choose to have an account with us. We won't charge you anything if you don't lose an item, even if years have passed since you signed up. Just make sure you check your account details periodically so that we have the correct contact information in case we need to get in touch with you.

Where do I get tags from?

We can print a range of product tags with your unique recovery identification code printed on them. Take a look at our shop for more information. To order tags, you must have an account. If you don't already have an account, sign up for free today and order your tags so that you can protect your valuable items from loss as quickly as possible.

We cannot assist you to recover a lost item if the item doesn't have a tag with your unique recovery identification cost printed on it.

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